Terms & Conditions

Effective Date: [25/07/2026]

Welcome to Totobaby.in (“Website”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products and services. By accessing, browsing or purchasing from Totobaby.in, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into binding contracts under applicable Indian laws.
• The information provided by you is accurate, complete and up to date.

2. Products and Services

Totobaby.in offers baby and kids’ products including, but not limited to:

• Baby Strollers
• Prams
• Ride-on Toys
• Baby Gear
• Nursery Products
• Feeding Accessories
• Toys
• Other Baby & Kids Essentials

We reserve the right to add, modify or discontinue any product or service without prior notice.

3. Product Information

We make every effort to ensure that product descriptions, specifications, pricing and images are accurate.

However:

• Product colours may vary slightly due to screen settings and photography.
• Product dimensions may have minor manufacturing tolerances.
• Packaging may differ from images displayed on the website.
• Manufacturers may update product designs or specifications without prior notice.

Such variations shall not be treated as defects.

4. Pricing

All prices displayed on Totobaby.in are in Indian Rupees (INR) and are inclusive of applicable GST unless otherwise stated.

Prices may change without prior notice.

In the event of a pricing error, Totobaby.in reserves the right to cancel the order and issue a full refund if payment has already been received.

5. Orders

An order placed on the website constitutes an offer to purchase.

Acceptance of your order occurs only after:

• successful payment verification (where applicable);
• product availability confirmation; and
• dispatch of the order.

Order confirmation emails or SMS messages acknowledge receipt of your order and do not constitute acceptance.

Totobaby.in reserves the right to refuse or cancel any order at its sole discretion.

6. Payment

We accept payments through authorised payment gateways using various payment methods including:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Wallets
• Other payment methods available during checkout

We do not store your complete payment credentials.

Payments are processed by secure third-party payment service providers.

7. Shipping & Delivery

Shipping timelines displayed on the website are estimates only.

Actual delivery may vary due to:

• Courier delays
• Weather conditions
• Natural disasters
• Public holidays
• Government restrictions
• Remote delivery locations
• Circumstances beyond our reasonable control

Totobaby.in shall not be liable for delays caused by logistics partners after dispatch.

Please refer to our Shipping & Delivery Policy for complete details.

8. Return, Replacement & Refund

Returns, replacements and refunds shall be governed by our Return, Replacement & Refund Policy.

Customers are advised to read the policy carefully before placing an order.

9. Warranty

Certain products may carry a manufacturer’s warranty.

Warranty claims shall be governed solely by the respective manufacturer’s warranty terms.

Totobaby.in does not provide any independent warranty unless expressly stated on the product page.

10. User Responsibilities

You agree not to:

• Provide false or misleading information.
• Use the website for unlawful purposes.
• Attempt to interfere with website security.
• Upload malicious software or viruses.
• Copy, reproduce or misuse website content without permission.
• Attempt unauthorised access to our systems.

Any misuse may result in suspension of access and legal action.

11. Intellectual Property

All content available on Totobaby.in, including but not limited to:

• Logos
• Product images
• Website design
• Graphics
• Text
• Icons
• Videos
• Software
• Trademarks

is owned by or licensed to Totobaby.in and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed or used without prior written permission.

12. User Reviews and Content

Users may submit reviews, ratings or other content where permitted.

By submitting content, you grant Totobaby.in a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish and display such content for business purposes.

We reserve the right to remove any content that is:

• False
• Offensive
• Defamatory
• Illegal
• Misleading
• Infringing upon third-party rights

13. Limitation of Liability

To the maximum extent permitted under applicable law, Totobaby.in shall not be liable for any indirect, incidental, special or consequential damages arising from:

• Use or inability to use the website;
• Delay in delivery;
• Product misuse;
• Improper assembly or installation;
• Failure to follow manufacturer instructions;
• Unauthorised repairs or modifications;
• Events beyond our reasonable control.

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant product, except where liability cannot be excluded under applicable law.

14. Product Safety

Many products sold by Totobaby.in are intended for infants and young children.

Customers must:

• Read all product manuals before use.
• Follow manufacturer instructions.
• Use products only within recommended age and weight limits.
• Inspect products before every use.
• Ensure continuous adult supervision where required.

Improper use may result in injury.

Please refer to the relevant product safety instructions and disclaimers.

15. Force Majeure

Totobaby.in shall not be responsible for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to:

• Natural disasters
• Floods
• Earthquakes
• Fire
• Pandemic or epidemic
• Government actions
• Labour disputes
• Transportation disruptions
• Internet or telecommunications failures

16. Third-Party Services

Our website may contain links to third-party websites or services.

We do not control or endorse such websites and are not responsible for their content, privacy practices or services.

Use of third-party websites is at your own risk.

17. Privacy

Your use of Totobaby.in is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

18. Termination

We reserve the right to suspend or terminate your access to the website without prior notice if:

• You violate these Terms.
• Fraudulent activity is suspected.
• Required by law.
• Necessary to protect our business or other users.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or the use of the website shall be subject to the exclusive jurisdiction of the competent courts at Hyderabad, Telangana, unless otherwise required under applicable consumer protection laws.

20. Changes to These Terms

Totobaby.in reserves the right to modify these Terms & Conditions at any time without prior notice.

The revised Terms will be published on this page with an updated Effective Date.

Continued use of the website after such changes constitutes acceptance of the revised Terms.

21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Totobaby.in

Email: cc@totobaby.in

Phone/WhatsApp: +91-XXXXXXXXXX

We will be happy to assist you.